Thursday, March 08, 2007

Waxing Phillosophic

I've gotten a lot accomplished today, from running all over the county to spending several hours at a job fair. It's been a long day.

Relationships, where have they gone?
I'm not just talking about interpersonal ones either. What has happened to businesses ideas on customer relations? (I can hear a friend of mine going off on customer service!) I'm not exactly talking about customer service, per say. Let me explain.
In the last few months and years, I've been experiencing a 'financial crisis', not having the money I need exactly when I need it. Some bills got paid on time, some had to wait, but all eventually got paid. Let's start with the Mastercard. I had the same card for over 20 years. I had gotten it in college, and even though there were many bank buyouts, I never had to apply for another card. A few years back, I missed one or two payments. The immediately dropped my credit limit from $15,000 to $2500, and the interest rate stayed the same. I called to explain my problem, that I wasn't working at the time, but I'd been a good customer for many years and guess what? They didn't care. I was told they'd raise my limit after I'd shown I could pay ontime. After 6 months of paying more than the minimum amount on time, I called them back and was told I had to prove myself for a longer time. Now remember, I'd had this card for over 20 years. It said right on the card 'Member since 1988'. I told them they gave me no choice but to cancel my card and they said OK.

Then there's the Bank. They kept charging me NSF fees, even if the deposit was just after the cutoff time. If I made a deposit in the bank by 4, it wouldn't get credited to my account until noon the next day, but if I made the deposit at the ATM it would get deposited. I explained that I was having some difficulties financially and they said nothing, I still had to pay the fees. So I told them I was closing my account and they said 'Fine'. I'd been with this bank for almost 10 years, but what does it matter?
Then came the car insurance. I had issues with that and my policy was cancelled. I called them to reinstate my policy and was told they can't write me another policy for 6 months, no matter that I've been with them for over 20 years and they have my home owners policy, too. At least in this case, after I blasted the agent for this BS, she at least gave me some contacts to remedy the situation, and told me to come back in 6 months. There is still a bit of Old South in Atlanta. These insurance agents are within walking distance of me and made an effort to make sure I was happy.

The same could be said with employees. I've know folks who've worked for their company for many years (not too many, due to the nature of the business) but when it came time for layoffs, they got booted. Look at Delta, for instance. When they had to cut, they cut, regardless of how long you'd been with them. What happened to company loyality? No one takes care of anyone any more.

The divorce rate is over 50%, what does that say? No one seems to be able to form lasting relationships anymore. Why is that? I have some college friends I don't really keep in touch with, but when our paths do cross, it's like Old Times (sort of), but there are many friends that I've spent some good times with over the years I have lost total contact with. I have no contact with ex-boyfriends at all. What does that say about me? The closest relationships I've had over the last 10 or so years have been with my cats. I don't know what this means. I don't think of myself as a shallow person, but maybe I really am. I know I have Commitment Issues in a relationship, but maybe that goes along with friends, too.

I'm depressing myself. See ya later.


More to come...
As things happen, I'll be posting. Thanks for taking the time to read. You're opinions are welcome but if you have to start calling me names, don't bother, I won't read them. As my Dad says 'Opinions are like a**holes, everyone has one.'

2 comments:

Anonymous said...

Have you thought about working overseas?

NancyT said...

Yes, I've considered it, briefly. I'm not bilingual, so that would limit the countries I could work in, and my skill set isn't exactly cutting edge. Maybe I'll look into it more.